“Making the Leap:
From Technical Roles to Successful Client-Facing”
Thursday 25th September 2008
Who is the target audience?
· Professionals in SET moving into sales, consultancy or other client-facing roles.
What are the course objectives?
· Focus on client needs with improved listening skills.
· Build rapport with customers.
· Improve personal image to make the right impression.
What are the benefits?
· Gain confidence in meeting customers.
· Build long lasting business relationships.
· Make a smooth transition to a new role.
Who are the Trainers?
Dr.
Dr. Berenice Mann started her career as a postdoctoral research scientist in academia and civil service roles. She made the successful transition into industry and later moved into Technology Transfer at Anglia Ruskin before launching Proactive Research, a specialist in research and marketing for technology-www.proactiveresearch.org.uk
Confirming your place
If you would like to attend, please fill in the attached booking form. For more information, please get in touch direct with Dr.
“I want to thank you for once again creating a stimulating atmosphere in which to think through various issues in last week's workshop. The small groups and the chance to share experience in an open and trusting environment make it easy to work out where I stand in terms of people management experience.”
Dr. Liz Kamei, Food Technology Consultant
Attachments:
